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United Airlines Bassinet: Everything You need to know about the United Bassinet.

Here you will find everything you need to know about the United Airlines bassinet policy, including the bassinet size and age/weight restrictions, what the bassinets look like in economy and business (Polaris) how to request a bassinet seat on United and more.

Economy Plus United Airlines bassinet
Economy Plus United Airlines bassinet are larger than those in Polaris Business

Does United have bassinets?

Yes, they do on select aircraft in some classes and on international flights. Bassinets are available on international flights only on B757, B767, B777 and B787 aircraft.

There are two types of bassinet: wall mounted and fixed bassinets

Where are the United Airlines bassinet seats?

A limited number of complimentary bassinets are available for use on United. Some are are located at the bulkhead positions – meaning the partition between a cabin, galley or toilet section of an aircraft.  A bulkhead seat offers slightly more legroom, so is a desirable seat. Others, in Polaris Business are built in.

Location of Bassinets on the United Airlines fleet.

  • B757-200 Polaris Business Class Bassinets seats are located at 1AB, United Economy Plus 7DEF and none in Economy.
  • B757-300 No bassinets on this plane.
  • B767-300 ER– None in Polaris Business, Premium 21DF, Economy Plus 30DEF, Economy none.
  • B767-400 ER Bassinets are only available in United Premium at 20DF
  • B777-200 Polaris Business Class Bassinets seats are located at 9A, 9L, Premium at 20DEFG, Economy Plus 30DEFG, 41DEFG and none in United economy.
  • B777-300 ER Polaris Business Class Bassinets seats are located at 9A, 9L, Premium 20E, 20F, Economy Plus 30E, 30F, 46E, 46F and Economy none available
  • B787-10 Dreamliner Polaris Business Class Bassinets seats are located at 1A, 1L, Premium at 20AC, 20DEF, 20JL, and Economy Plus at 30ABC, 30DEF, 30JKL, 44DEF. None in economy.
  • B787-800 Dreamliner Polaris Business Class Bassinets seats have no bassinets available, Premium at 20A-L, Economy Plus at 30A-L and Economy at 42DEF
  • B787-900 Dreamliner Dreamliner Polaris Business Class Bassinets seats are located at 1A, 1L, Premium at 20C, 20DEF, 20J, Economy Plus 30C, 30DEF, 30J, 44DEF and none in Economy.

All baggage at a bulkhead position MUST be stowed away for taxi, take-off and landing.

What is the United Airlines bassinet size?

  • Wall mounted dimensions are 32’Lx 14.5″Wx 7″H
  • Fixed Bassinet dimensions in Polaris are 27.6″L x13.35″W x6.54″H
  • The maximum weight of a baby allowed is for: Wall mounted 15.8kgs (35lbs) or Fixed bassinet 11.3 kgs (25lb) which you will find in Business Class
  • There’s a little mirror on the inside of the lid in the business class bassinets which you can use to help keep an eye on your baby.

How do I request a United Airlines bassinet?

After you make a booking and have your booking reference details, you have a couple of options:

  • Request a bassinet by calling the United Customer Contact Center at 1-800-UNITED-1 (1-800-864-8331) within the United States or the appropriate Worldwide Contact Center. They will provide accompanying seat assignments for an adult traveling with an infant and up to one travel companion. You can arrange these seat assignments with the United Customer Contact Center
  • or with a United representative at the airport free of charge. It is very often the first family at the boarding gate requesting the bassinet, who is allocated one (subject to availability)

I’m on a codeshare flight, who should I request the bassinet with? 

This should always be done through the airline operated the flight. e.g the actual airline you will physically be flying with. 

Is there a charge for requesting the bassinet seat?

No. Bassinet seats on United may be requested, free of charge, if you are travelling with infants.

United Airlines business  bassinet on the B777
A B777 Polaris Fixed bassinet (Business Class) bassinet on United Airlines

Is the United bassinet in Economy class the same as the bassinet in business class?

No, the Polaris (Business Class) bassinets are inbuilt into a compartment like the picture above. United Airlines have bassinets on their international B757, B767, B777 and B787 fleet in economy and on international segments in United Polaris business class on select 757, 767, 777 and 787 aircraft.

Bassinets are not available for customers traveling in United First® 

Can I use a car seat and a bassinet?

No, you will not be able to use a car seat and a bassinet. The bassinet is only an option for lap babies and not babies that have their own seat.

Is there anything else I need to know about the bassinet seat on United?

As with all airlines, you will be unable to stow any luggage in front of your seat during taxi, take off and landing. A good idea is to have a bum bag/fanny pack attached to you if you need to quickly gain access to anything during this time.

For further information on airline baby bassinets, please see here.

Interested in seeing other airlines bassinets?

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Sunday 21st of November 2021

I'm flying United from EWR to LHR in March 2022 in a Boeing 767-300. The phone rep sat me (and my lap baby) in 31A and said she thought this has a bassinet, but wasn't sure. She said that the middle row (31 DEF) definitely does. Any idea if 31A has a bassinet for sure? Thanks!

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