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Air Asia Family Friendly Airline Review:

A family friendly airline review of Air Asia and Air Asia X by Nappy Nomad. A full-time travel baby and her parents.

Overview of our 3 short and long haul flights with Air Asia and Air Asia X.

Air Asia, is a low cost, no frills airline although long haul flights do provide bassinets. Everything is an additional cost, including meals and drinks. If you prebook a meal, a complimentary drink is given.

There are no baggage allowances for infants but baby strollers/buggies/prams can be carried free of charge as checked baggage provided they are being used by an infant and/or child that is travelling.  Otherwise, a checked baggage allowance must be pre-booked. 

Common complaints are flight delays, although, we didn’t have these issues on any of our flights.

The airline is very strict with baggage weight allowance for both cabin and checked baggage, and for older kids, bringing entertainment is a must. For babies and toddlers, these travel toys and toddler travel activities will help!

We were flying with Air Asia from Thailand (Phuket) to Australia (Perth) via Malaysia (Kuala Lumpur), as well as from Australia (Perth) to Indonesia (Bali).

Our baby was 8 months old at that time. The short flights were without a bassinet and we just had our baby on our lap.

The baby belt needed to be used during takeoff and landing as is the norm for all Non USA, and Non Canadian based airlines.

The long haul flight on Air Asia X was more convenient as we had a baby bassinet. As this flight was very early in the morning, our baby was sleeping soundly in it. If she got bored on our lap, we were just carrying her around.

The staff were VERY baby friendly. The flight attendants were entertaining and holding our baby which helped make our flights so relaxed.

flying with a baby tips on Air Asia

Air Asia X Baby Bassinets and Seating

Although AirAsia A320 aircrafts (usually short flights) don’t have any bassinets, you can get them on AirAsia X aircrafts (usually long flights). In order to do that, you must first book your flight with one of the following seats, which like all pre booked seats on Air Asia are chargeable.

Business class: 1A, 1G, 1H
Premium seat: 16F, 17A, 34F

If you want to book the premium seats where the bassinet position is and check-in luggage, the “Value Pack” is the cheapest option.
You don’t need to book the actual bassinets, just the seats where they can be fitted.. They will be provided by the flight attendants when you are on board.

Those bassinets are allowed for babies with a max. weight of 11kg. (For other airlines bassinet requirements see this airline bassinet guide.)

Convertible in-flight beds may only be used at window seats for AirAsia, and window seats or the middle seat between the aisles for AirAsia X. Your child must also be able to fasten the seatbelt under his or her arm when using the inflight bed. Infants are not permitted to use a convertible inflight bed.

Air Asia also have a quiet zone seating area, but kids under 10 are not allowed.

Air Asia Baggage and Check-in

There are no baggage allowances for infants but baby strollers/buggies/prams can be carried free of charge as checked baggage provided they are being used by an infant and/or child that is travelling.  Otherwise, a checked baggage allowance must be pre-booked. You can check-in online in advance but you still might to wait in the baggage drop-off line if you have checked-in luggage.

Baby strollers/buggies/prams may be used until the boarding gate before they are checked into the aircraft hold.  Depending on the airport you arrive at, the strollers/buggies/prams can be either made available at the bottom of the steps, outside the aircraft door or at the baggage carousel.

Pockit baby strollers or foldable baby strollers are allowed as cabin baggage as long as it is within the Air Asia cabin baggage policy.

Air Asia Food

When you book the flight you may also book your meal in advance. I personally find it more convenient to decide on the flight, especially, as prices don’t vary much but to avoid your choice not being available, you may choose to prebook.

Kids friendly menus are also provided. We discovered that Air Asia flights and Air Asia X flights are not equipped to heat baby bottles/food, but Changing tables were available in all the aircraft lavatories.

Air Asia Inflight Entertainment

AirAsia X offers an entertainment system with movies, games etc. It costs 49 RM (pre-book) or 60 RM on board. As we were rotating the “baby duty” one person could watch movies at a time.

Conclusion

All 3 flights were very pleasant, we got great value for money, great service and helpful staff. So if you don’t mind low frills, it’s an airline worth considering.

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Family Friendly Airline Review: Air Asia

How family-friendly is Air Asia when it comes to flying with babies and young children? Find out more in this review #familytravel #airlinereviews
Family Friendly Airline Review: Air Asia Air Asia review. How family friendly is Air Asia X? Information on the booking process, food and entertainment and bassinet seats

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Thank you for your support as always. 

Christin

Sunday 6th of June 2021

I just want to ask cos me and my son will be flying with Air Asia this middle month from Malaysia to Philippines .. My son is 20month old so he is still an infant.. Will Air Asia exempt him for not using face mask? Im training him everyday to use a face mask but he really don't want to use it.. That's why I'm so worried 😔

Plutonium Sox

Sunday 5th of February 2017

This is useful to know, I'd always look to find an airline that was actively child / baby friendly as I know people have struggled with being separated from their children on flights etc. Nat.x

CarrieB

Tuesday 7th of February 2017

Thanks Nat, yes me too. A family friendly airline is so important.

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