airport strollers LGW London Gatwick

Which Airports/Airlines Provide Courtesy Strollers?

Updated February  2016
There seems to be a lack of airport strollers and airline provided strollers available, which makes things a little harder during a transit stop, but here are the airports/airlines that do provide courtesy strollers. If you know of anymore please let me know so I can update this list. (You may also be interested in the facilities airports have for kids).

Airline Strollers

 

ANA- Narita, Kansa, Chubu Centrair Intl and Kamatsu.
Emirates- at Dubai Airport only, at every Emirates gate (Terminal 3) The Emirates Airline website says “We also offer complimentary baby stroller service at Dubai

Flying with twins

Emirates strollers

International Airport (on arrival and transit only) for all of our passengers. Twin baby strollers are also available. “

Etihad- at Abu Dhabi airport only ( Terminal 3) The strollers are easy to spot as are orange.

JAL-Narita, Kansai, Chubu Centrair Intl and Kamatsu
Qantas – see ‘Australia’ below.
Qatar– At Doha airport only. Located after disembarking from the bus.

 

Airport Strollers

Australia

image

Strollers in Adelaide domestic terminal near Virgin Australia desks

Qantas website states that, “To make your time on the ground easier, most mainline Australian ports have strollers available for you to use once you have checked-in your own personal stroller. Staff will be on hand at the boarding gate ready to collect the stroller and to further assist you with pre-boarding the aircraft.”When I emailed the airports Canberra, Cairns and Sydney have confirmed that Qantas do provide them. They are also available in Sydney at the Qantas terminal and in Melbourne. However, I couldn’t find any on my most recent trip at the domestic terminals in Melbourne. I flew both Qantas and Tiger Air. 

Adelaide had them available as you entered the domestic T3 terminal. I also noticed Virgin Australia had them located by the check in desks.
 


Birmingham (UK)

Pushchairs are available on arrival  for a £1 coin deposit, which is refundable at the pushchair return point located within the baggage hall.

Copenhagen ( Denmark)

airport strollers

Copenhagen airport strollers

Free strollers available from the transit area. The storage area is located immediately after security check in the international departures hall and the pushchair can be used right up to the gate.  Moreover, as their pushchairs can typically be found all over the airport, passengers are welcome to use any unused pushchairs found in a different area.

 

 

Dublin (Ireland) 

Available in Terminal 1 after security screening. Main collection area as soon as you start your journey to the gates and various stroller drop off points by the boarding gates.

Frankfurt (Germany)


Free stroller rental at service points in Terminals 1 and 2. Arriving passengers can also borrow strollers at information counter 10 in transit Hall B. They may be returned at the baggage claim, any gate, or an information counter. ( Note for a small fee strollers can also be rented in the Arrivals hall)

Kansai ( Japan)

airport strollers

LGW airport strollers

The Kansai Airport site states that, “You can borrow wheelchairs and strollers from each floor’s Information Counter (excluding the counter in the International Departure Area) and from the Information Center in the north part of the 2nd floor.”

London Gatwick (UK)
The complimentary turquoise strollers are available after disembarking and along the walkway to baggage reclaim. You drop them off at baggage reclaim.

 

Madrid- Spain

Complimentary strollers are available at several spots around the main airport. They have two types, trollies similar to shopping carts, with space for a younger baby madrid trolley

madrid stroller

Madrid airport strollers

up to 6 months, or the umbrella pushchair type. 


 

 

Mumbai – India

Complimentary  baby strollers are available from Domestic terminal 1A  and terminal 1B near the entrance gate by departures, and for international departures at check-in counters D and K. ‘This facility can be availed on submitting your photo ID at the information desk. After your use of the strollers you can get in touch with the Zone ‘C’ officer on 8879992373 or contact the Information desk to return the stroller in lieu of your ID card.”
Nagoya –  Chubu Centrair Intl (Japan)

There are two types of baby strollers available, one for toddlers age one – three, and one for infants and babies age one month – two years. There is a limited availability of these.

When you arrive at the airport, you can check with your airline company to borrow a stroller at the Check-In Counter. For more information, check with your airline.
 
Narita ( Japan)

The Narita Airport website states, “Free wheelchair and baby stroller rentals are available at each information counter inside the terminals (no reservations necessary). Please return it to the nearest information counter after use. Wheelchairs and strollers may be used by departing passengers before and arriving passengers after passport control. Please contact your airline for use in the boarding gate area.”

New Delhi ( India)


Available in Terminal 1D of Indira Gandhi International Airport.

Paris- Charles de Gaulle (France)

Available from Terminal 2E
Located immediately after the security checkpoint, two self-service pushchair stations are free of use to take to the boarding gate.

Paris- Orly (France)

Terminal South – Hall A
The pushchair station is located immediately after the security checkpoint opening onto hall A, downstairs to the left of the escalator. It only operates during the school holidays.

Singapore
Changi Airport provides prams on a first-come, first-served basis. These are available from the Information and Customer Service Counters.

South Korea
Complimentary strollers can be found on the ground floor.

Airports that charge for rental of strollers.

Frankfurt (Germany)

In the Arrivals hall in Terminal 1 Arrival hall B , Level 1, Strollers are available for a charge of 6 euros a day from the Left Luggage service.

Hong Kong

The airport site says, “Hong Kong airport offers baby strollers for rental. The service can be booked through your travel agent, airline, airline’s handling agent or through Worldwide Flight Services, which operates a 24-hour hotline (+852 2261 2727).”

 

Pin for later

Guide to courtesy airport strollers. A guide to help you plan your holiday and what sort of stroller you will need to bring with you. Several airport provide free ones to use in transit and for departures and/or arrival, which definitely helps flying with young children a little bit easier.

Etihad stroller


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15 Comments

  1. I just started a company at Denver International Airport that rents strollers, car seats, play yards, kid carriers and tents. ww.veakids.com. I created this company to specifically address the lack of children's equipment available to families at airports. I am actively looking for which airports to expand to in the near future…any thoughts or feedback would be great!

  2. Hi, I am struggling to find out if you are allowed a car seat and stroller with Etihad for free for an infant? I am flying Bangkok to Heathrow via Abu Dhabi. Thanks

  3. Hi, I've been in touch with Etihad and and infant is allowed 1 bag of checked in luggage plus a car seat. You can use the stroller as part of your checked in luggage allowance, so yes you can take both. Hope this helps!

  4. Hi, my wife is travelling from Cape Town to Cochin with our son. She's traveling on Etihad, so there's a stop over in Johannesburg and Abu Dhabi. Will she be able to collect my son's stroller in Johannesburg and Abu Dhabi as she exits the flight? As she's checking in her luggage and only collecting

    in cochin, she won't be able to fetch it from the luggage pickup area while in transit. Thanks.

  5. Hi,

    It's unlikely she can pick up her stroller in Joburg or Abu Dhabi as it will be checked all the way through with the rest of her bags. Not all airports allow delivery to the door- (just the man power and short turnarounds etc can affect this. It is not the airline who have responsibility for this but each individual airport. I do know that Etihad try to deliver to door, but again only if allowed to do so and obviously the stroller must be tagged for that airport.

    However, Etihad also do provide courtesy strollers in Abu Dhabi ( orange in colour) so she will be fine to use that for her connecting flight to Cochin as another option.

    I also recommend using a baby carrier as that keeps your hands free whilst walking around the terminal and holding bags – it's also a good back up if for she can't have her stroller in Jo'Burg.

    It's always worth asking the ground staff at check in IF there is anyway her stroller could be just tagged to Jo'Burg / ( and then just to Abu Dhabi when she is in Jo'Burg) but delivered to her at the aircraft door on arrival (make sure she keeps hold of the tag in a safe place so she can produce to the crew or ground staff if need be.)

    Sorry I can't be more specific as every airport has a different policy. Please let me know how she gets on!

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