Which Airports/Airlines Provide Courtesy Airport Strollers?
Updated February 2020
If your travel stroller is gate checked or has been checked in straight away, or perhaps you have a connecting flight and will be in transit at another airport for a bit; then knowing which airlines or airports provide courtesy airport strollers can be very helpful when flying with a baby or toddler. (Especially if you don’t have your baby carrier with you). This guide lists the airports/airlines that do provide courtesy strollers.
Below you will find out where you can pick up your airport stroller and any extra relevant information. The majority are free, but I’ve also included a short list below where there is a charge for using an airport stroller.
If you know of anymore please let me know so I can update this list. (You may also be interested in the facilities airports have for kids).
Narita, Kansa, Chubu Centrair Intl and Kamatsu.
At Dubai Airport only, at every Emirates gate (Terminal 3) The Emirates Airline website says “We also offer a complimentary baby stroller service at Dubai International Airport (on arrival and transit only) for all of our passengers. Twin baby strollers are also available.”
At Abu Dhabi airport only (Terminal 3) The Etihad airport strollers are easy to spot as they are bright orange.
Narita, Kansai, Chubu Centrair Intl and Kamatsu.
See ‘Australia’ below.
At Doha airport only. Strollers are located after disembarking from the bus, in the arrivals hall. Qatar provide disposable covers and the service is free. as well to ensure the strollers’ cleanliness.
Customers departing from Hamad International Airport: Strollers can be requested during check-in and brought to you prior to proceeding to immigration.
Customers requesting to use their own baby strollers during transit at Hamad International Airport: Delivery of your personal stroller at the aircraft’s door once you disembark is no longer available at Hamad International Airport, however you may request for a baby stroller once you arrive at the arrival hall.
Free airport strollers are available for use on arrival.
Qantas website states that, “To make your time on the ground easier, most mainline Australian ports have strollers available for you to use once you have checked-in your own personal stroller.
Staff will be on hand at the boarding gate ready to collect the stroller and to further assist you with pre-boarding the aircraft. When I emailed the Canberra, Cairns and Sydney airports, they confirmed that Qantas do provide them.
Airport strollers are also available in Sydney at the Qantas terminal and in Melbourne. However, I couldn’t find any on my most recent trip at the domestic terminals in Melbourne. I flew both Qantas and Tiger Air.
Adelaide had them available as you entered the domestic T3 terminal. I also noticed Virgin Australia had them located by the check in desks.
Airport pushchairs are available on arrival for a £1 coin deposit, which is refundable at the pushchair return point located within the baggage hall.
Free airport strollers are available to use from the transit area. The storage area is located immediately after security check in the international departures hall and the pushchair can be used right up to the gate.
Moreover, as their pushchairs can typically be found all over the airport, passengers are welcome to use any unused pushchairs found in a different area.
Available in Terminal 1 after security screening. Main collection area as soon as you start your journey to the gates and various stroller drop off points by the boarding gates.
There is a free stroller rental at service points in Terminals 1 and 2. Arriving passengers can also borrow strollers at information counter 10 in transit Hall B.
They may be returned at the baggage claim, any gate, or an information counter. (Note – for a small fee strollers can also be rented in the Arrivals hall)
The Kansai Airport site states that, “You can borrow wheelchairs and strollers from each floor’s Information Counter (excluding the counter in the International Departure Area) and from the Information Center in the north part of the 2nd floor.”
London Gatwick (UK)
The complimentary airport strollers are available after disembarking and along the walkway to baggage reclaim. You do need a £1 coin or €1 to use them but do get this back at the baggage hall.You drop them off at baggage reclaim. They are now yellow with metal bits like a trolley.
One child child over the age of 6 months and under 25 kilograms in weight can be seated in the pushchair. You return the pushchair to one of the designated bays located in the baggage reclaim hall adjacent to belt 2 and belt 5.
Complimentary strollers are available at several spots around the main airport. They have two types, trollies similar to shopping carts, with space for a younger baby up to 6 months, or the umbrella pushchair type.
Mumbai – India
Complimentary airport baby strollers are available from Domestic terminal 1A and terminal 1B near the entrance gate by departures, and for international departures at check-in counters D and K. ‘This facility can be availed on submitting your photo ID at the information desk. After your use of the strollers you can get in touch with the Zone ‘C’ officer on 8879992373 or contact the Information desk to return the stroller in lieu of your ID card.”
Nagoya – Chubu Centrair Intl (Japan)
There are two types of airport baby strollers available, one for toddlers age one – three, and one for infants and babies age one month – two years. There is a limited availability of these.
When you arrive at the airport, you can check with your airline company to borrow a stroller at the Check-In Counter. For more information, check with your airline.
The Narita Airport website states, “Free wheelchair and baby stroller rentals are available at each information counter inside the terminals (no reservations necessary). Please return it to the nearest information counter after use. Wheelchairs and strollers may be used by departing passengers before and arriving passengers after passport control. Please contact your airline for use in the boarding gate area.”
New Delhi (India)
Available in Terminal 1D of Indira Gandhi International Airport.
Paris- Charles de Gaulle (France)
Available from Terminal 2E
Located immediately after the security checkpoint, two self-service pushchair stations are free of use to take to the boarding gate. They are blue with a pole sticking out for you spot them.
Paris- Orly (France)
Terminal South – Hall A
The pushchair station is located immediately after the security checkpoint opening onto hall A, downstairs to the left of the escalator. It only operates during the school holidays.
Changi Airport provides prams on a first-come, first-served basis. These are available from the Information and Customer Service Counters.
Complimentary strollers can be found on the ground floor.
Airports that charge for rental of strollers.
In the Arrivals hall in Terminal 1 Arrival hall B , Level 1, Strollers are available for a charge of 6 euros a day from the Left Luggage service.
The airport site says, “Hong Kong airport offers baby strollers for rental. The service can be booked through your travel agent, airline, airline’s handling agent or through Worldwide Flight Services, which operates a 24-hour hotline (+852 2261 2727).” However, trolleys with a small ‘bassinet’ for young babies (like the ones in supermarket trollies) are available at the airport customer service desk.
Cabin sized strollers
For cabin sized strollers that fit within most airlines cabin baggage allowance, see here. These will save you having to hold a tired baby or toddler at customs or passport control!
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